Specialist Materials for Industry & Science

Quality Policy Statement

Our commitment to Quality

Quality is integral to all our business practices and is critical to our business success. Our approach to Quality is based on the following quality policy statements:

Strategic statement

At M&I Materials, our purpose is to apply the knowledge of properties and behaviours of selected materials to commercialise their application.  Central to our ethos is our ability to find and commercialise materials for demanding applications.

We are about materials, knowledge, manufacturing, innovation, consultation and commercialisation. We search for applications of our products, product extensions, new markets, new variations and disruptive solutions.

We continue to develop our portfolio of core products working with both academic and commercial partners and collaborators, to identify opportunities and optimise commercialisation.

We treat our people, assets, environment and community with respect. We ensure that our operational approach is ethical and professional, healthy and safe, treating others as we would wish to be treated ourselves.

M&I Materials will seek profitable growth for the benefit of all its stakeholders. We will take investment risks appropriate to the potential rewards, whilst managing its risk exposure. We will prioritise long term sustainability and growth, over short term gains, making investment decisions for the years and decades ahead.

Leadership and Engagement

The Management Board are committed to achieving and maintaining compliance with all statutory, regulatory, legal and contractual matters. We will resource and support an effective quality management system and promote quality awareness by providing an environment in which all employees are trained and fully engaged in quality improvements and in achieving the company’s business objectives.

Customer focus

We depend on our customers and are committed to supplying them with high quality products and service that meet their requirements. Our aim is to always understand and meet customer current and future requirements and strive to exceed their expectations.

Process approach

We will manage our business activities in a structured and planned way to optimise our operational efficiency. Our processes will be structured in a documented Quality Management System which meets the requirements of the ISO9001 standard, and also AS9100 for our Wolfmet Tungsten Alloy business.

Improvement

We are committed to the continuous improvement of the products and service we provide, and to the effectiveness of our Quality Management System.

Decision making

We will measure performance in key activities in order to make informed and effective decisions on how to improve business performance.

Relationship management

We will continue to develop our relationships with our employees, customers, suppliers and other business partners, seeking out opportunities to continuously enhance the quality and reliability of our products, service and increase business efficiency.

Giles Salt
Chief Executive Officer
Nov 2017

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    ADDRESS

    63739 street lorem ipsum City, Country

    PHONE

    +12 (0) 345 678 9

    EMAIL

    [email protected]